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Oct. 23rd, 2010 09:10 pmI've been back in New Zealand for a week now, so busy I haven't had time to sit down. Given that I praised the vegan meals provided by Qantas recently, though, I thought there should be an update on what we got on the flight home.
Our meals were served first, of course, before everyone else gets theirs -- I find that a bit awkward when there's someone sitting next to me, it isn't polite to eat in front of people! -- and came in trays with stickers marked with our names and the code "VGML". Boyfriend opened his and we thought it looked pretty boring as compared to the exciting meal on the flight out: just sausages, mashed potatoes and peas. Well, I thought, the presentation isn't much but at least they're trying with the vegetarian sausages. Boyfriend had taken a bite of his before an attendant came hurrying to snatch our trays away; as you might have guessed, even with the "special vegan meal" stickers they'd managed to serve us the meat meal. The exchange meal was pasta in a cheese sauce, which boyfriend CAN eat but didn't because he felt somewhat queasy, and which I shouldn't eat but did pick at because it smelt good and I was starving. (No severe symptoms resulted but I found it didn't taste that fantastic.)
Boyfriend feels rather ripped off that after not eating meat for years he was tricked into some and it wasn't even nice. He felt weird and a bit ill for a couple of days afterwards for mainly psychological reasons.
I think in these circumstances one is supposed to make a formal complaint, but I don't see it doing any good. Presumably nobody meant to stick the stickers on the wrong containers; there's not much that could be done differently to make sure it happens again.
Our meals were served first, of course, before everyone else gets theirs -- I find that a bit awkward when there's someone sitting next to me, it isn't polite to eat in front of people! -- and came in trays with stickers marked with our names and the code "VGML". Boyfriend opened his and we thought it looked pretty boring as compared to the exciting meal on the flight out: just sausages, mashed potatoes and peas. Well, I thought, the presentation isn't much but at least they're trying with the vegetarian sausages. Boyfriend had taken a bite of his before an attendant came hurrying to snatch our trays away; as you might have guessed, even with the "special vegan meal" stickers they'd managed to serve us the meat meal. The exchange meal was pasta in a cheese sauce, which boyfriend CAN eat but didn't because he felt somewhat queasy, and which I shouldn't eat but did pick at because it smelt good and I was starving. (No severe symptoms resulted but I found it didn't taste that fantastic.)
Boyfriend feels rather ripped off that after not eating meat for years he was tricked into some and it wasn't even nice. He felt weird and a bit ill for a couple of days afterwards for mainly psychological reasons.
I think in these circumstances one is supposed to make a formal complaint, but I don't see it doing any good. Presumably nobody meant to stick the stickers on the wrong containers; there's not much that could be done differently to make sure it happens again.
